Veolia Water Technologies (VWT UK) has recently appointed Martin Wallace as its new Head of Service and Engineering. He will oversee the day-to-day operations of VWT UK’s field and technology teams for England and Wales and aid the delivery of service for all market sectors.  

Initially an Avionics Technician with the Royal Air Force, Martin worked to achieve his higher national certificate in electrical engineering before joining Olympus, the market leading producer of endoscopy systems. His success in the role led him to become Business Unit Manager, looking after the UK Electronics service operations and also working with the distributors for the Middle East and Africa (MEA). He has 15 years of experience working for global companies such as GE Healthcare, Getinge and Spacelabs Healthcare.

Martin has recently joined VWT UK and has been given responsibility for the company’s field service teams in England and Wales across the municipal, industrial, pharmaceutical and healthcare sectors. In his new role, he will be looking to increase collaboration between the teams and help deliver even higher levels of productivity and customer satisfaction.

“For me, working on behalf of a technology provider that is so customer focussed is a fantastic opportunity,” commented Martin. “VWT UK is leading the way in terms of technology innovation and solutions that can support and provide best value for customers – I am looking forward to being part of that process. 

“I am especially interested in ensuring that our customers get maximum benefits from Hubgrade – a smart monitoring centre created by Veolia. Hubgrade is our Global digital offer which gives customers a wide and flexible range of digital solutions to help respond to their site challenges. In the future, we will be adopting a mix of new digital technologies, such as augmented reality, to further enhance our delivery of services to our customers.” 
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