What Our Customers Say

See testimonials from our satisfied customers across a range of industries. 

See testimonials from our satisfied customers across a range of industries.

It’s important to us to find out how we are performing and how we can improve. That’s why we are in constant contact with our customers and we welcome your feedback. By regularly communicating with you we will become more efficient and continue to get our work right first time whenever possible.


Guy's and St Thomas' Hospital

Pasquale Spaducci
Medical Technician

The telephone assistance is always a great help, even at weekends. We had a problem with sanitisation that we couldn't sort out on the phone – it needed a visit and the Veolia Water Technologies technician was here in four hours – exceptional service!

Queen Margaret Hospital, Dunfermline

Colin Healy
Maintenance and Service Manager

Veolia Water Technologies are very responsive to our needs – they'll carry out service to our renal water system at weekends to avoid disruption to patients, which is very important to me. The other day we had a problem with our endoscopy RO system. I called the service line and a technician came in the same afternoon – I don't get that from other companies.

University of Exeter

Jim Grapes
Senior Laboratory Manager

Our products are reliable, the consumables are inexpensive and the people are very efficient and quick to respond.

SPS Aero Structures, Rugby

Nigel Morris
Lab Manager

The water quality is always excellent – as is Veolia Water Technologies' customer service.

International Paint

John Sellers
Analytical Chemist

Reliability and support for our five laboratory water systems are excellent. Our service engineer has been coming for years; he knows the site and the system. Everything is well maintained. Other departments have used our system and then bought their own from Veolia Water Technologies.

Western Power, Swansea

Jason Paddison
Project Manager

The service is good – they deliver on time and when they say they will. Veolia Water Technologies has never let us down.

Catalent UK

Chris Darling
Senior Principal Scientist

The engineers are very approachable and willing to discuss the systems, and if needed, give on-the-spot training. Last year we had an issue and Veolia Water Technologies doggedly pursued the problem and eventually found a hairline fracture in a joint. They were determined to help.

Amaray, Corby

Paul Brown
Senior Site Engineer

We had problems of fouling in our injection moulding machine cooling water system. Veolia Water Technologies solved the problem by thoroughly cleaning the system and setting up a new chemical dosing and control regime for corrosion inhibitor and biocide. Veolia comes and tests our chilled water every month. As a result we have reduced water consumption and saved a considerable amount of money on chemicals and filter cartridges.

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