Service Coordinator

Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Transport Service Coordinator 

Salary: Competitive, plus annual performance bonus and  Veolia benefits and pension depending on experience

Grade: 5.1

Hours: Monday to Friday, 40 hours per week. 8.30am - 5.00pm - 1 in 4 Saturday mornings

Location: Portsmouth, Hampshire, PO3 5NY

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;

As the UK leader in resource management, Veolia provides comprehensive waste, water and energy management services to a wide range of industries. In this role you’ll contribute to the safe disposal of waste, maximising the potential for recycling and recovery, with a strong focus on exceptional customer service and expertise,

This position plays a pivotal role in the delivery of services to our customers. You will work as part of a team effectively managing daily workloads and logistics for front line staff and liaising directly with customers, to ensure a first class service delivery.

Key elements of the role include :-  

• Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning , analysing data, setting schedules and coordinating a team of drivers.

• Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers 

• Completing debriefs with front line staff and reporting necessary actions or updates as required

• Face-to-face engagement with drivers, supporting them to address any issues on route

• Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue

• Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance)

What we're looking for;

Essential:

• Previous experience operating within a similar industry; waste/transport/logistics

• Able to demonstrate an understanding of transport compliance and WTD

• Good communication skills, communicating with people of all level,s including drivers, frontline employees and customers

• Ability to organise a busy workload and operate at a fast pace

Desirable:

•  Experienced IT Skills, and the ability to adapt to Google operating systems

• Experience working with a quality management system e.g. ISO Managing transport compliance. 

What we can offer you;

• 25 days of annual leave 

• Access to our company pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We’re proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully.